ACC is delaying invoicing until October to minimise the financial impact of COVID-19 on businesses. However, clients may opt-in to receive invoices as per normal on MyACC for Business if they wish to do so.

Payment holds were put in place during the lockdown period for outstanding balances. Now the Collections & Recovery Team from ACC will be making phone calls to check in to see if clients are now in a position to pay their outstanding balance. There are different options available if you are unable to do this e.g. setting up a payment plan.

Note, CoverPlus Extra customers will be sent their delayed invoices from 1 July 2020.  They were delayed for three months from 1 April 2020.

If you have any questions or concerns about meeting your levy obligation, please speak to the Collections & Recovery Team from ACC – more information and contact details are available here.