On the 9th April ACC announced that due to the current COVID-19 crisis, they will delay CoverPlus Extra invoicing for three months. During this time payment plans will pause, and they won’t seek payment from customers with outstanding balances.
If you need to review your policy details you can do this online, by logging into MYACC for Business. ACC will let customers know when they will issue the 2020/21 CoverPlus Extra invoices and payment plans will resume. Please note that due to the situation changing and the way it is affecting businesses, you should check the ACC website for the most current update and COVID-19 response.
They also have a very helpful FAQ section on their website that will answer questions such as: My employee is injured while working from home, are they covered? Find the answer to this question here.
What if you owe a levy to ACC and can’t make payment due to the impact of COVID-19? Get in touch with the ACC Collections and Recovery Team n 0800 222 776 or email them at email@example.com . No collection activity for outstanding levies is taking place at the moment according to their website.
Disclaimer: Please note this information is up to date in accordance with the posting date and time of this particular blog article. Any further updates released by ACC can be accessed on their website.